FAQ
FREQUENTLY ASKED QUESTIONS
AUTOMATIC CUSTOMER SUPPORT
How can I purchase parts for my Colt Firearm?
You can purchase genuine Colt parts through Coltgunsshop or MidWayUSA.
Is there a Colt service facility in my area?
Any service repairs under the Service Agreement must be made at the factory for quality control purposes. If any repairs are attempted outside of the factory, the Service Agreement will be voided.
How do I send my Colt firearm in for repair?
Do not attempt to return any Colt product without first contacting our Customer Service department for an RMA number.
Customer Service
Email:
Hours: Mon-Fri 9am to 5pm EST
Please Note: Colt cannot service legacy models older than 10 years, with the exception of most 1911 models and third generation Single Action Army models.
Which ammunition is recommended for use in my Colt firearm?
Colt firearms are designed to function with a variety of brands and types of ammunition in the appropriate caliber, but not all ammunition produces the same results. Colt recommends that you carefully read and understand your manual to determine which caliber is appropriate. We do not endorse any one brand, and recommend a visit to a pistol range to test fire different brands of ammunition in the appropriate caliber. +P is not suggested for models made prior to 1980.
Colt Does Not Recommend The Use Of Reloaded Ammunition.
How can I get a date of manufacture on my firearm?
Use the Serial Number Lookup feature under Customer Services Serial Number Lookup. If further information is needed about your firearm or a Historical Letter, contact Colt Archive Services
Does Colt have a warranty?
Colt does not offer an express warranty, but acknowledges implied Magnuson-Moss Act obligations. Colt products will be serviced for defects in original factory materials or workmanship to the original purchaser at no charge for one year from the date of retail purchase. Cosmetic blemishes and damage from normal wear and tear, abuse, neglect, improper ammunition, or to finishes/coatings are excluded. Be sure to retain your sales slip as proof of original purchaser and purchase date when making a claim. For service information, visit our Service page.
Can Colt provide values of firearms?
Colt does not evaluate firearms or provide estimated values.
Where can I purchase Colt Firearms?
Colt Firearms can be purchased through a Colt authorized Stocking Dealer. Coltgunsshop.com
Do I have to create a new account on this new website?
We have recently migrated to a completely new web platform. As a result, you will need to create a new account for this website in order to checkout or save things to your wishlist.